Ridgeland (MS) … Business Communications, Inc., (BCI) has recently been re-certified as a ‘Cisco Silver Certified Partner’ in the United States, and the only one in the entire state of Mississippi, having met all requirements put forth by Cisco, including aspects related to personnel, support, specialization and customer satisfaction.
Cisco Partners are certified network specialists who are completely focused on their customers’ success. Those designated as ‘Silver Partners’ have earned specializations in at least two network technology areas, deliver a high level of customer satisfaction/surpass customer satisfaction standards and provide pre-sales and post-sales support capabilities.
Customer satisfaction ranks among the highest priorities of Cisco and is a cornerstone of the Cisco Partner Program. Explains John Chambers, President and CEO of Cisco, “Our differentiating feature is our fanatical approach to customer satisfaction.”
All Cisco Certified Partners, including BCI, meet the exacting standards of Cisco, the world’s leading networking company; offer the broadest range of networking technology skills, lifecycle services capabilities and geographic locations. Cisco Certified Partners also employ an average of five Cisco certified experts, each with a total of nearly 700 hours of training; score ratings that average 4.54 out of 5.00 on independent post-sales customer satisfaction surveys; and can assist in a coordinated sequence of activities required for successful deployment and operation of a customer’s networking technologies, including security, unified communications, wireless, routing and switching.
In 2005, Business Communications, Inc., was recognized as a “Best Places to Work in Mississippi” Finalist and had previously been recognized as one of the “Top 100 Mississippi Companies.”
BCI was founded in 1994. Now, with a staff of more than 130 technology professionals, it is one of the Southeast’s leading providers of business communications and technology services. With a client list numbering more than 2,000 customers, including universities, medical centers, government entities, financial institutions, manufacturers, corporations and large to small retail outlets, BCI assists public and private sector businesses in fully utilizing the most current technological innovations.
BCI designs, implements, manages and maintains information technology systems, covering all aspects of wireless technology, networking, internet services, phone systems, IP telephony, security, storage, voice and data cabling, business software, hardware maintenance, IT outsourcing, staffing placement, project support, training, consulting and education for the company’s clients.
BCI is headquartered in Ridgeland, MS, and maintains offices in Birmingham, Memphis, Little Rock, Gulfport, Mobile and Shreveport.
